World Back On Axis

Picture this. Handing my boarding ticket to checker inner guy. Lady walks in front of me and forces her ticket on the guy. And I do mean FORCES. Being both observant and wrong, I see that she is dressed in AA uniform so I assume that she is part of the crew. Oh, how I am wrong! She boards directly in front of me. Stops right at my seat. Stows two pieces of luggage in MY overhead bin. Then moves on to her seat, several rows further back. Oh, did I mention that she still has in her possession one carry on item. Yes, she boarded with THREE carry ons. Now keep in mind that I paid the $15 for my ONE checked bag and carried on a small backpack. Look, if you are going to charge for baggage (slowing the entire boarding process to a crawl Mr. American Airlines), and you are going to limit the carry-ons to two... it might be a good idea to let your employees know that they need to follow the same rules! American Airlines - YOU SUCK! Your customer minded employee prevented me not only from putting my back pack in the overhead, she didn't even leave room for me to lay out my jacket. Figured, "what the heck", balled it up in a wad and shoved it overhead. Well, at least her precious American uniform wasn't harmed. That was a close one.

On a more positive note, I did go back to Home Depot on both Saturday and Sunday. Got the same great service. Scared me pretty badly until I experienced American's abysmal service Monday. I feel better now. The world is back on its axis.